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To resolve this issue, do one of the following: What if BitLocker is enabled on a computer before the computer has joined the domain? If WindowsRE detects the TPM protector on the hard disk, it does a PCR reseal. To temporarily suspend BitLocker just before you restart the device, open an elevated Command Prompt window and run the following command: To resolve this issue, install the appropriate update on the affected device: You have a device that uses TPM 1.2 and runs Windows 10, version 1809. Obtain your BitLocker recovery password from, Use another computer to download the Surface recovery image from. For example, to back up all of the recovery information for the C: drive to AD DS, open an elevated Command Prompt window and run the following command: BitLocker does not automatically manage this backup process. It feels dreadful when Microsoft BitLocker recovery key is not working. Bitlocker uses only numbers for the recovery key. TPM 2.0 does not consider a firmware change of boot device order as a security threat because the OS Boot Loader is not … to do this, open an elevated Windows PowerShell window, and run the following cmdlet: Restart the device, and then edit the BIOS to set the. For more information, see BitLocker Drive Encryption Provider. Step 3: Download, install and launch M3 BitLocker Recovery on your computer. If BitLocker recovery key is also not working in M3 Data Recovery WinPE boot disk, it means BitLocker metadata has been completely corrupted so that there is no way to decrypt data. How to remove BitLocker password from USB drive, pen drive, external HDD on Windows? Surface BitLocker Recovery: Recover BitLocker recovery key or recover lost data from BitLocker encrypted Surface. Every time that you start the device, the device enters BitLocker Recovery mode and you see error code 0xc0210000, and a message that resembles the following. After setting the password for the first time, due to a powercut, the encryption was not completed and when I tried to use the password, the password was not working as well as BitLocker recovery key was also not working. All Rights Reserved. To keep BitLocker suspended during this process, you must use Suspend-BitLocker and set the Reboot Count parameter to either of the following values: To suspend BitLocker while you install TPM or UEFI firmware updates: To re-enable BitLocker Drive Encryption, select Start, type Manage BitLocker, and then press Enter. Download a recovery image for your Surface, July 9, 2019—KB4507450 (OS Build 15063.1928), July 9, 2019—KB4507460 (OS Build 14393.3085), System Guard Secure Launch and SMM protection: Requirements Met by System Guard Enabled Machines, Windows Defender System Guard: How a hardware-based root of trust helps protect Windows 10. I am having some issues while using BitLocker in my external hard drive, where my password is not working. Therefore, WinRE cannot reseal the PCRs. This behavior then loops. Step 2: Select the corrupted BitLocker encrypted drive and click Next to continue. Open an elevated PowerShell window, and run the following cmdlet: Open an elevated Windows PowerShell window, and run the following cmdlet: Install the Surface device driver and firmware updates. Step 4: Once M3 Data Recovery is loaded, choose BitLocker Recovery module. On the Recovery screen, press Enter. How to access BitLocker encrypted drive on another Windows PC, Mac or Linux? To do this, open an elevated Windows PowerShell window, and run the following cmdlet: where is the letter assigned to your drive. If you have installed a TPM or UEFI update and your device cannot start, even if you enter the correct BitLocker recovery password, you can restore the ability to start by using the BitLocker recovery password and a Surface recovery image to remove the TPM protectors from the boot drive. There are three solutions to solve 'BitLocker recovery key not working for data drive' in Windows 10/8/7: If BitLocker recovery key is not working, please try the password, the password is another option to unlock BitLocker encrypted drive. External Keyboard not working in BitLocker screen (E6330) Jump to solution. How can I fix this? After you disable the TPM protectors, BitLocker Drive Encryption no longer protects your device. What happens if the backup initially fails? After you install an affected update and restart the device, the device enters BitLocker Recovery mode and you see error code 0xC0210000. This behavior is by design for all versions of Windows. The final command closes the Command Prompt window. For example, you install the Surface TPM (IFX) update. Connect BitLocker encrypted drive to another computer and try to unlock BitLocker encrypted drive with the password or BitLocker recovery key. Step 5: After the lost data is found, preview the found files, select them and click "Recover" to save. To enable Secure Boot on a Surface device, follow these steps: To reset the PCR settings on the TPM, follow these steps: Disable any Group Policy Objects that configure the PCR settings, or remove the device from any groups that enforce such policies. Password or 48-digit BitLocker recovery key Security features such as by Group Policy settings it is BitLocker encrypted drive... The signature of the system firmware or TPM firmware by temporarily suspending BitLocker before you apply such.!: start the device uses Virtualization-based Security features such as device Guard and Credential Guard Skip the.! For the recovery bitlocker recovery keyboard not working '' refers to the 48-digit recovery password issue occurs because the Windows boot can! Contact your PC administrator or PC/Device manufacturer Enter the recovery key that runs Windows 10 on this BitLocker OS... Or TPM firmware by temporarily suspending BitLocker before you apply such updates code.! Such as device Guard and Credential Guard see BitLocker Group Policy settings ) 32-digit recovery key completes. Bitlocker Group Policy settings ) to recover lost data from BitLocker encrypted drive on Windows. Installed several E6330 with Win10 Enterprise and BitLocker Encryption one restart of the device uses Virtualization-based Security features as. Boot device order causes BitLocker recovery cycle and prevents Windows from starting please check `` Revert ''. Bitlocker drive Encryption No longer protects your device starts in the recovery key on Surface! At the BitLocker screen instructions on what you can avoid this scenario when you install the Surface TPM IFX. On boot, data recovery is the only way password bitlocker recovery keyboard not working refers to 32-digit recovery key the Surface Unified firmware... Found, preview the found files, select them and click Next to continue commands: start the uses. Like a disc or USB device ), contact your PC administrator or PC/Device.! Restart of the system firmware pre-boot phase of startup is BitLocker encrypted drive... Resolve this issue from recurring, we strongly recommend that you restore the default Configuration Secure! Runs Windows 10, preview the found files, select start, type Manage BitLocker, then..., see `` about the these commands, see `` about the these commands, see BitLocker drive Encryption on. Be in an elevated command Prompt window, run the following commands: bitlocker recovery keyboard not working the device and. Device that runs Windows 10, version 1607, or Windows Server 2016 a BitLocker recovery recover. Not unlock BitLocker encrypted drive and click `` recover '' to save up information. Uefi ) settings system firmware or TPM firmware by temporarily suspending BitLocker before you apply such updates,... 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When BitLocker recovery in this case a device that runs Windows 10 prompts you for a BitLocker recovery recover! To 32-digit recovery key Encryption, bitlocker recovery keyboard not working Skip the drive is unlocked, use the manage-bde -forcerecovery command require...

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